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We purchased two and have had both TCM830 since July 2008. The first cup is good but any remaining coffee in both has a strong metallic taste. Thermal is a good idea but we will go back to glass because of the bad taste.
It shut of the water prematurely making the heat sensor think the reservoir was empty. I ended up disassembling it to determine what the cause was and in the process discovered that this coffee maker, like most other drip units, consisted mainly of cheap plastic castings that fit together rather poorly. My unit never worked right, it consistently turned off before the water reservoir was empty. After reassembling the whole thing it still wouldn't work reliably so I ended up sending it back. That explains the complaints that others have made about difficulty getting the carafe under the drip basket. Anyway, the problem turned out to be the check valve between the reservoir and the heating element. Coincidentally, the other day I was in Lowe's and saw the same coffee maker for $30 less than the price I paid on Amazon. So if you really want to try this unit, I'd check Lowe's first.
Usually Black and Decker products are reliable. The reservoir doesn't completely empty thus making the perfect pot of coffee somewhat challenging. The TCM830, sadly is not. It's barely 6 months old and is failing. You need to be wide awake when positioning the carafe under the brew basket; else, you'll have a counter top full of coffee. I'm shopping for a replacement.
just okay. i liked my previous mr. some design flaws and obvious weak spots. there are better choices. coffee thermal carafe machine better. oh well.
I was very happy with this coffee machine until I dropped the carafe on the ground and the handle broke. You have to struggle a little to pull the carafe out of the machine so it's easier than you might think to drop it.Anyway, I called Black & Decker to see if I can replace the handle and I was told that my only option was to replace the carafe - at a price of over $50.00 including shipping.A very satisfied customer has been instantly converted into a very dissatisfied customer. My husband and I are going to try and make a new handle, but I probably won't buy a B&D coffee machine again.
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